Integrated with robust telecommunication tariff, traffic and cost management and feature-rich voice logging capabilities, the Call Billing System shows the full- fledged report of all incoming, outgoing, local, long distance and international calls routed through the telecommunication system. Detailed SMDR information with trunk/extension number, caller/called number, date and time of call, call type, duration with cost of each call and much more are available to facilitate the account management process.
Continuous evaluation ensures operational efficiency, efficient telecom utilisation and sustained profitability in an organisation. Implement to manage the telecom expenditure efficiently across an enterprise anywhere anytime with features experienced never before.
The call billing software is bundled with a single port voice recorder that allows the user to monitor live and listen to recordings of a particular channel. The solution can be expanded to support call recording for multiple number of ports as per the organisational requirement.
Billing Features
- Local/STD/ISD and Inter/Intra office call reports
- Total expense reports with consumption analysis
- View extensions handling maximum number of calls
- Automatically send reports via e-mail
- Extension management with export to Excel/PDF/CSV
- Extensive options to search, filter and retrieve
- Statistical presentation to check operational efficiency
- Facility to mark off-peak week days/holidays
- Account Code based detailed reports
- Call billing report conversion to PDF/CSV format
- Trunk/Extension/Account Code/Plan-based reports
- Peak hour search report based on extensions
- Centralised call billing management and reporting
Billing Features
- Reduce call volume and telecom budget
- Eliminate use of unused phones
- Results in fewer personal calls
- Reconcile bills with invoices/statements
- Prevent telephone abuse and misuse
- Optimise local, national and long distance calls
- Monitor unauthorised telephone usage
- Improves productivity at workplace
